Terms and Conditions

Last Updated: 4 Nov 2025

Welcome to www.tinyherostories.com (referred to as "the Website," "we," "our," or "us"). These Terms of Use govern your use of the Website and the services offered on it. By using the Website, you agree to these terms. If you do not agree, please refrain from using the Website.

1. Use of the Website

  1. A condition for making a purchase on the Website is that the buyer is 18 years of age or older. By purchasing on the Website, the user declares that they are of legal age and have the legal capacity to carry out this transaction.
  2. The Website and its services are intended for personal use only.
  3. You may not use the Website for illegal, abusive, or rights-violating purposes.
  4. You agree to provide accurate and truthful information when placing orders.

2. Content and Images Uploaded by Users

2.1. When uploading content (such as text or images) to the Website, you confirm:

  • You own the rights to the content or have permission to use it.
  • The content does not infringe copyright, privacy, or any other rights of third parties.

2.2. We reserve the right to remove content that violates these terms or applicable laws.

3. Orders and Payments

  1. Prices for products and services on the Website are subject to change without prior notice.
  2. Placing an order through the Website constitutes acknowledgment that you have read and agree to these terms.
  3. Payments are processed through external service providers, and we do not store your payment details.
  4. The preparation and delivery time for the product is up to 12 business days from when the order and purchase are made on the Website. This time includes the creation, design, printing, and shipping process. In most cases, the book arrives earlier. The Website shall not be liable for delays and/or late deliveries carried out by a third party that are affected by force majeure and/or strikes and/or work stoppages and/or lack of response from the customer to coordinate delivery.

4. Product Liability

  1. The products sold on the Website are personalized physical books, manufactured according to each customer's personal order.
  2. We commit to providing a product of high print quality and according to the details entered by the customer in the system.
  3. The company shall not be liable for direct and/or indirect damages that may result from use of the physical product (the book), except in cases of manufacturing defects or material non-conformity between the ordered product and the supplied product.
  4. In case of manufacturing defect, shipping damage, or material non-conformity between the ordered product (name, image, theme) and the received product - customer service must be contacted within 7 days of receiving the product, with appropriate documentation (photos). In such cases, we will examine the inquiry and offer an appropriate solution, including product replacement at no cost or refund, at our discretion.
  5. The Website and online services are provided "as is" without warranty of any kind for the technical state of the Website itself. We shall not be liable for damages arising from technical disruptions, temporary service interruptions, or communication problems.
  6. You agree to indemnify and hold us harmless from any claims, damages, or expenses resulting from your violation of these terms.

5. Intellectual Property

  1. All content on the Website, including text, designs, images, logos, and software, is protected by copyright and other intellectual property rights.
  2. You may not copy, reproduce, distribute, or use any content without explicit prior permission from us.

6. Changes to the Terms

We reserve the right to update or modify these Terms of Use at any time. The date of the latest update will be displayed at the top of the Terms of Use. Your continued use of the Website after changes are made constitutes your acceptance of the updated terms.

7. Contact Us

If you have any questions or need clarification regarding these Terms of Use, please contact us:

Email: [email protected]

Address: Menachem Begin 31, Tel Aviv

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TinyHeroStories

Personalized Children's Books

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